Shipping policy

Shipping Policy

At SUNCREST WEAR, each order is carefully prepared before it ships. The timelines below are provided to give you a clear and consistent delivery expectation.

Order Processing Time

Orders are processed within 2–4 business days after payment is confirmed. Processing time does not include weekends or public holidays.

Estimated Shipping Time

For standard U.S. orders, shipping usually takes 7–15 business days after the order has been dispatched.

Estimated total delivery time is typically 9–19 business days, including order processing and transit time.

Free Shipping

We offer Free Shipping on orders over $99. The free shipping threshold is calculated after discounts and before taxes where applicable.

Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–72 hours to appear after the package is handed to the carrier.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate at checkout. If an order is returned or delayed because of an incorrect or incomplete address, additional shipping costs may apply.

Delivery Delays

Delivery times are estimates and may be affected by carrier delays, weather, high-volume seasons, customs checks, or other events outside our control. We will always do our best to help you track and resolve delivery issues.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us at hello@suncrestwear.com with your order number and photos if available. We will review the issue and help with the next steps.

Split Shipments

Some orders may ship in separate packages. If this happens, you may receive more than one tracking number.